Shopping Terms and Conditions
Online Order Terms
Online customer must agree and accept the following order terms offered by MI MING MART (hereinafter referred to as MMM) in order to enjoy the online ordering and delivery service. This term applies to Hong Kong and elsewhere.
• Each online order can only accept purchase price (including shipping) from HK $100 to HK$12,000.
• Each customer can only purchase 5 pcs of each product.
• Due to system processing limitation, the order may not be cancelled or changed after submission. MMM is not responsible for any problems caused by the computer system.
• Additional order placed even on the same day will be treated as a separate order with its own shipping and handling fee.
• MMM has the right to cancel the transaction even if the computer system displays the transaction has been completed. MMM reserves the final decision to the accept order or not.
• Please clearly enter your name, email address and telephone, and shipping address to ensure that orders can be processed correctly. MMM is not responsible for any loss suffered due to inaccurate information.
• If customer fails to complete payment via Paypal within 10 days of placing the order, the order will be cancelled automatically.
• While the product’s image shown on website are taken as real item, the images are subject to the impact on the environment, lighting, printing,resolution and photo portfolio by shooting and may have slightly difference among the actual product.
• If the product received is defective, please exchange within 7 working days by returning the product with with the delivery note and receipts to MMM stores for replacement. The order is deemed completed if no exchange is made within 7 working days.
• A majority of MMM goods are imported, MMM has put best efforts to ensure adequate supply of goods but from time to time there could be unintentional delays leading to lack of goods for sale. If in the goods ordered are NOT available, MMM will refund for that good within one month.
• Product prices do NOT include the local customs or local sales taxes, which vary from country to country.
• All goods sold only are for personal use and not be used for any commercial purpose. MMM has the right to refuse orders which are suspected for commercial purposes.
• MMM reserves the right to unilaterally change the above and other terms related to the sale of goods without giving any prior notice. If customer does not agree the terms, they can terminate the online ordering service. Previous orders will not be affected.
• For local delivery orders, the company uses SF Express in Hong Kong and the HK Post office for overseas delivery. MMM, and therefore, your order, are bound by the terms and conditions of related 3rd party shipper. You may request to refer to these Terms and Conditions. MMM is not responsible for the shipper’s performance or related misconduct. Int the event that SF Express (or the supplier in some special case) or post office cannot contact you for delivery within a month, MMM could cancel your order, retain 3% of the order amount (to cover the payment transaction costs and shipping costs etc.) and return the balance you via Paypal. 。
• For items in promotion, customer must complete the payment before the 10th of next month in order to enjoy the discount, otherwise the system will revert to the regular price and e-mail notification will be sent to customer. Those overdue order must be paid in regular price.
Payment Method – Paypal or credit card via Paypal
please login to your own Paypal account and issue the payment directly to : email@example.com and type your MMM Order Number in the remarks. MMM will process your order within 3 business days upon receipt of full payment.
Local Courier (SF Express):
Overseas Shipment Method
•Registered Mail (Hong Kong Post) : Shipping costs depends on the weight of the order + HK$40 of registered postage.
(As advised by United States and Canada Postal Service, the online tracking service for registered mail to the US and Canada will be suspended. We urge customer to use Speedpost service if tracking is required. )
•Speedpost (Hong Kong Post): the shipping fee is that of Registered Mail plus an additional HK$105.
*The shipping fee (and concession) only covers the first time delivery. If the delivery was returned to MMM, customer would have to pay the second time delivery charge on their own.
MMM use SF Express or Hong Kong Post Office for your orders. Your rights regarding the delivery of the products shall be governed by the terms and conditions of the forwarder, which will be available for perusal upon request. By using our service, you agree to these forwarder to handle all the aspects of the delivery on your behalf. We will not be responsible for any act or failure to act on the part of these forwarder. We disclaim any liability whatsoever and you assume all risks and liabilities associated with its use.
For all returned parcels, if we cannot contact you for reshipping within 6 months, the transaction will be canceled and refund will be issued after deducting shipping cost and a 15% restocking fee.
Remarks for Overseas Order/Shipment:
(1) When ordering from mimingmart.com you are considered the importer of record and must comply with all the laws and requirements of the country in which you are receiving the items. Your orders may be subject to import duties and/or taxes and any additional charges for custom clearance must be borne by you. mimingmart.com has no control over these charges and does not assume responsibility for the ordered goods meeting local customs laws and/or duties and taxes. Custom policies vary widely from country to country, and you should contact your local customs office for further information.
(2) When you press “confirmed” to place your order, it means you agree to accept the responsibility for the import duties and/or tax, additional charge and Import Trade Declaration for custom clearance.
(3) Although delivery time for “Speedpost” shipping is faster, but many of our customers reported that their parcels sent by “Speedpost” shipping are usually being held by customs which delays the delivery. Please be reminded that mimingmart.com will not pay, nor be held responsible, for any customs and duties.
(4) If the items are rejected to be collected by customer and returned to MI MING MART, customer should pay for the shipping charges (including send out & return shipment), handling charges and a re-stocking fee (15% of the order total price). The balance will then be refunded back to customer.
NOTE: As import duties and/or taxes and any additional charges for custom clearance must comply with the laws and requirements of the country, we MUST provide the product value for the customs clearance. In addition, some of the countries requested to attach the product details with value outside the parcel, thus, we will NOT amend the product value in any circumstances .
Special Arrangement during 2019-nCoV: Actual dispatch time will depend on special circumstances at the time and MMM may not be able to provide notice for special delay. Please contact firstname.lastname@example.org for enquiries.
Last updated on April 2020